Website privacy

This policy describes how PRIME LEGAL will use your personal data.

It also describes your data protection rights, including a right to object to some of the processing which we may carry out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section of this policy.

PRIME LEGAL is a trading name of Amaya Luzuriaga Fernández, Calle Alonso de Bazán, 6. 1º, Oficina 5. 29601 Marbella (Málaga), (the «Company») which is data controller of your personal data. 

References to «PRIME LEGAL”, «we» or «us» in this policy describes the Company and the website which you are visiting.

Summary of how we use your data

•    PRIME LEGAL use your personal data to deliver services to you, to send you information about property related services you may request of us or that we think will be of interest to you. 

•    Information about you WON’T be shared with any other partners or companies. 

•    Where we rely on your consent for direct marketing purposes, you can withdraw this consent at any time.

What information do we collect? 

We collect and process personal data about you when you interact with us and our website and when you register with us to receive our services.  Other than the personal data which you give us (which will usually include, name, address, telephone number, email address, date of birth, identification) in response to requests from us or other parties to a transaction which you are participating in, information that we collect directly from you includes:

•    technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
•    information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

What information do we receive from third parties?

Sometimes, we receive information about you from third parties. In particular:

•    Social Media Companies including Twitter and LinkedIn when you interact with our firm through these platforms;
•    Financial Advisors, mortgage brokers, real estate agents and solicitors through transactions relating to the service we are providing; and
•    Other agents/companies as and when required for purposes which will be disclosed.

How do we use this information, and what is the legal basis for this use? 

We process this personal data for the following purposes:

•    To fulfil a contract. This includes:

– providing our services including processing information in connection with a property’s sale, arrangements for the transfers of funds by or to third parties, end of contract arrangements;
– communicating with you.

•    As required by us to conduct our business and pursue our respective legitimate interests, in particular:

– we will use your information to provide services to you before we have a contract with you (for instance sending potential buyers or sellers property details), and to respond to any comments or complaints you may send us;
– the Company monitors use of our website and online services, and uses your information to help us monitor, improve and protect our products, content, services and website, both online and offline, including as set out in our Cookie policy below;
– the Company uses information you provide to personalise our website, products or services for you, including as set out in our Cookie policy below;
– we will use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation); and

•    Where you give us consent:

– we will send you direct marketing in relation to our relevant services, or other products and services provided by us such as:
–    Independent financial advisors for advice relating to your property and the services we offer

– We place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used; and
– On other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.

•    For purposes which are required by law:

– to verify your identity; and
– in response to requests by government or law enforcement authorities conducting an investigation.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may each have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our respective legitimate interests.

You have an absolute right to opt-out of direct marketing or profiling carry out for direct marketing, at any time. You can do this by following unsubscribe instructions contained in the communication, or by contacting us using the details set out below.

Who will we share this data with, where and when?

We will share your personal data with companies or professionals for the purpose of providing a service to you and understanding your use of our products and services.

We may share your data with

•    Independent financial advisors for advice relating to your property;
•    Any other named party to a signed contract, such as a promoter or a real estate agent. 

•    Third parties who provide services to the property for maintenance and repairs including plumbers/electricians/builders/carpenters-);
•    Surveying companies for surveying services required for the sale/purchase of your property;
•    Utilities companies where we are required to do so; and
•    Insurance and warranty companies where you have decided to buy a product or service through us.

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.

Personal data will also be shared with third party service providers, who will process it on behalf of PRIME LEGAL to help us run this website and also to provide our services to you.  Such third parties include, database management, email communications services.

In the event that we sell or integrate our business with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

How long will you retain my data?

Where we process personal data in connection with performing a contract, we keep the data for 7 years from your last interaction with us.

Where we process registration data, we do this for as long as you are an active user of our sites and for 7 years after this.

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.